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What are the 3 most important adult learner/non-traditional related issues across campuses today?
First, I will define the adult learner/non-traditional learner:
Fostering
- Delayed enrollment in postsecondary education
- Financially independent
- Working at least part time while enrolled
- Is a single parent
- Not obtained a standard high school diploma
- Has dependents other than a spouse
Institutional Culture and Support
Academic Practice
Best practices from those working directly with non-traditional students typically set the stage for engagement and success. According to Rendon, Jalomo and Nora, “non-traditional students do not perceive involvement as them taking the initiative. They perceive it when someone takes an active role in assisting them.” I advised each of my new students individually and led the academic New Student Orientations. I advised students toward multiple Quarter enrollment that focused on the best fit of their major and helps students to clarify their educational goals. My advising came with a great deal of effort and that initial relationship building between the adviser and student led to career success, or continuing on to graduate school.
Continued engagement throughout one’s academic career is where many institutions try and often fail for non-traditional students. The multi-Quarter enrollment strategy employed above meant that I encouraged a formal investment in an academic community. In a 2012 study surrounding non-traditional approaches to non-traditional students, Buglione revealed that the classroom is the only higher education connection for non-traditional students. This creates and mandates enormous opportunity and responsibility for faculty.
Tinto stated, “Retention requires that a student see him or herself as belonging to at least one significant community and find meaning in the involvements that occur within that community. A significant community was created and for instance two of my students bought a lap top (pink) for a female student to help her in the classroom. I hired faculty with the goal of helping non-traditional students understand the value of proactive behavior in their academic pursuits.
Learning Support Services
Non-traditional students require many different kinds of support and assistance from family, friends and institutions of higher education. This can include library resources, evening lectures, pod study, tutoring, writing resources, career counseling services, online forums, non-traditional student organizations, etc. My learning support services consisted of a librarian who would engage students by walking the halls soliciting for mini-workshops, gave out relevant hand-outs, and staffed hours in the Learning Resource Center on a drop-in basis. I employed these retention strategies to incorporate career assessments on campus, establish study groups, assign faculty mentors and initiate on-campus activities.
Socialization Opportunities
Individuals have an innate tendency to scan their environments, looking for others with whom they identify. Online forums, networking opportunities, community events and formal/informal organizations all provide great opportunities for non-traditional students to socialize and develop a sense of belonging within colleges and universities. Research by Gilardi and Guglielmetti indicates that non-traditional students put more energy into informal contact outside formal teaching situations than traditional students. For example, at my campus, with faculty advisers, and recruiting students, I formed clubs based on student interests: business, veteran's, etc., to socialize students. According to Kasworm, relational engagement through informal contact can help students develop their own student identity even in non-residential contexts such as online programs. This plays a crucial role in retention through a stronger sense of integration for non-traditional students.
What are the 3 biggest challenges facing the delivery of education to adult/non-traditional learners today?
Environments
- Increase opportunities for adults to complete a college degree in a personalized, timely, affordable manner that will enable them to obtain meaningful employment.
- Utilize technology and innovative programming to deliver cutting-edge curriculum, prior learning assessment, career planning, life coaching, academic advising, and other best practices to ensure success for adult learners.
- Create lifelong learning and enrichment opportunities for older adults to broaden their experiences and engage them in the university community.
In light of these challenges I instituted:
- Flexible and personalized academic advising, success coaching, and career/life planning delivered through in-person, phone, SKYPE, walk-in and evening appointments;
- Military Service Center (MSC) offering comprehensive services/support to military service members
- University Credit Assessment Center and Prior Learning Assessment program
- Career-focused and individualized degree completion programs
- Adult student-focused programming such as Student Appreciation Week, Town Hall, and Voice of the Student survey
Prior Learning Assessment
Prior Learning Assessment (PLA) is the process of rigorous evaluation measuring student learning that has occurred outside the college classroom to determine whether it is appropriate for college credit. It then applies an equivalent number of college credits to the learning. Credits earned through PLA are connected to learning outcomes, not measures of seat-time (Center for American Progress 2011). The main sources of PLA credit are learning acquired through work, volunteerism, military training, and industry certifications.Surveys administered by the College Board found that students receiving passing scores (50 or above) on CLEP exams were positively affected in their ability to pay for college and positively assisted in degree completion (College Board 2004). An assessment conducted by the American Council on Education in 2012 found that 83 percent of colleges and universities that have services for veteran and military students award PLA credit for military training (American Council on Education 2012).
In particular, these students excelled in the classroom and/or went on to graduate study.
Student Academic Services: Success Coach
Success coaching is another innovative approach to serving adult learners. In the region, I appointed a Senior Success Coach and trained regional Success Coaches. Increased retention and enrollment are achieved through face-to-face meetings, phone calls, and e-mail to discuss academics, financial aid, personal issues, course/faculty concerns, and study strategies and to connect students directly to university and community resources. In addition, copious notes were maintained in the University 360 database for all interested parties to observe and consult in order to assist students.Success Coaches provide one-on-one communication and support and remain a resource throughout the student’s entire academic journey. Coaches proactively deliver key university messages by way of phone, notes, e-mail, and social media and are a single point of contact to assist students with any questions, problems, or concerns related to their university experience and to connect students to the appropriate person for resolution. The Campus Dean is the next step in appeal or assistance to address student needs.
Degree Completion Programs
The Universities that I consulted for or worked for had various degree completion programs geared toward adult and transfer students. The content and delivery methods are flexible to fit into a busy, working adult’s schedule. The purpose is to remain flexible and nimble in responding to opportunities in a timely manner as well as having flexibility to employ faculty members who understand the needs of adult learners. I hired faculty with the skills to deliver courses using adult-friendly pedagogy and advanced technology.With the fluidity, transformation, and increasing accountability for learner outcomes in higher education, I created or sought out new and innovative approaches to serving all students that provide quality academics, career preparation, affordability, and accessibility.
What are your thoughts and experience with online and hybrid learning in today’s educational market?
Blended
Historically, my thoughts about online degree programs is that they have never attracted large numbers of “traditional” undergraduate students. I would claim that there are new and viable alternatives emerging within “traditional” undergraduate education waiting to be explored, one of which is blended learning. Who is driving demand for blended learning? The appetite for a blended experience is driven mostly by two very unconventional and historically at-risk segments of the otherwise traditional student market: students planning to start at a two-year college and transfer to a four-year institution. These two student populations prefer blended experiences over wholly on-campus experiences for several obvious reasons. For one, most of these students work full- or part-time while in school or need to balance school with other competing priorities, which makes them more like adult learners/non-traditional students. For these students, having access to online courses adds flexibility and convenience. er completing. By adding online components to their experience, you will not only offer them a more flexible way to make progress toward their degrees, but also build a better foundation for predictive models.
My experience with online and hybrid learning is extensive stretching back to 1994 when I first started building online courses. I advanced my knowledge and planned as a University consultant by earning my first online certificate in 1997; finally, more recently, I earned two additional certificates in technology by enrolling in MITx online courses myself.
How would you work for, support and advance the mission and traditions of a Catholic higher education institution?
Educating Today Report
Toolkit
U.S. Catholic colleges and universities also seek opportunities within the classroom to help their students engage with society in a faith-filled way. I am currently at a business University and I have earned two business certificates from the Jack Welch Management Institute. Business leaders should demonstrate professional aptitude coupled with an understanding of the true and deepest purposes of the business vocation. Along these lines, the 2012 document from the Pontifical Council for Justice and Peace titled Vocation of the Business Leader: A Reflection, is instructive. For some time, the John A. Ryan Institute for Catholic Social Thought at the University of Saint Thomas also has been instrumental and it has partnered with the Pontifical Council in preparing the document.
Students are invited to view their eventual career as part of a vocational calling in service of the common good. I would work to incorporate Catholic Social Teaching applied across disciplines in ways both particular to the standards of those disciplines and as a means to foster interdisciplinary dialogue and cooperation.
Finally, within this framework, education is conducted in a service-learning style, which helps students experience solidarity with their community while developing the intellectual capabilities to confront social issues. For example, research has shown that three of every four Catholic institution graduates volunteers or in other ways participates in community service, compared with fewer than six in ten public university graduates or seven in 10 graduates of non-Catholic private universities in the United States.
I would argue that faculty at a Catholic institution of higher education, seeking truth through teaching and research, whether in the humanities or in the sciences, is itself a religious act. Faculty who live their vocation in the context of a Catholic college or university discover a sense of community and purpose, a culture of freedom and support, and an opportunity to be an agent of transformation. Through their efforts, faculty who embrace this vocational view can change the lives of their students, contribute to contemporary culture, and be enriched from and help advance the great tradition of Catholic thought.
One important way for faculty to hone their understanding in this area and enhance their own spiritual lives is to be engaged in the Catholic Intellectual Tradition and the congregation’s heritage in order to deepen their beliefs and integrate faith with reason. For example, Collegium (www.collegium.org) , is a summer colloquy for faith and intellectual life, engages faculty from all traditions to discover how they can contribute to their institution’s Catholic identity, while also respecting and taking advantage of their own spiritual perspectives and talents.
What is your understanding of and/or experience with a private independent college with undergraduate and graduate programs?
Public vs. Private
My understanding and experience with private independent colleges with undergraduate and graduate programs is extensive. In fact, my first college experience, at Woodbury University, was a joyful experience while I was working on my doctorate.
I understand these students because they are more dependent on working, need additional assistance taking classes, and actually, I can relate to them better since the bulk of my academic experience has been working with this type of student.
Class-size is another major difference. Private colleges keep classes small, with easy access to professors. At public universities, however, 200 students may be enrolled in some classes, especially in lower-division courses.
My experience is extensive with institutions that are similar to Holy Family and include: Woodbury, Marymount Palos Verdes College, Hahnemann University, and Strayer University.