The report, "Point of Disconnect," by Profesoor Michael Kleeman a senior fellow at the USC Annenberg Center for Communication, seems counter-intuitive. Who is to say that videos do not add to efficiencies, and lead to more productivity. Many businesses are expanding into video and YouTube makes for an inexpensive video delivery mechanism.
Kleeman though seems to think that compression technology should be used more frequently, especially for video files, to reduce demands on the network.
The number of new videos uploaded daily to YouTube.com jumped from 20,000 at the beginning of 2006 to 65,000 daily at the beginning of this year.
But, if I were a SMB, I would employ YouTube for my training provider. I wanted to learn about Vista recently, and I found a number of handy Vista videos out there, all readily accessible on YouTube.
Its there, I'd use it.