The problem was that Sears Holdings appeared to violate privacy concerns, and as a result, they took part of its Managemyhome.com Web site offline.
A customer's purchase history on Manage My Home might have been able to be accessed by unauthorized persons.
The feature, although handy for customers, is a violation of Sears' own privacy policies.
On the other hand, Sears, the third-largest retailer in the U.S., has left intact its My SHC Community portal, which downloads invasive ComScore Web tracking software to some users.
The criticism is that the company does not fully disclose what the software actually does.
As the Sears 2005 merger with Kmart progresses, there are apparently some rough spots. At least partially, Sears is making the effort to right the ship.